My husband and I have dealt with Brian in service at the Manchester location with both our vehicles. He has been great!!
Review of my interaction as with Brian Bourassa at Tulley of Manchester:Brian has left me with an excellent impression each time I have had my vehicle serviced with them; he is professional and kept me informed of the situation as the vehicle was repaired or serviced.
I've been using the service department for a few years and they've always been fantastic to deal with. This week I purchased my first vehicle from Tulley BMW Manchester and the transaction was great. From pre-visit communication to the actual in showroom process I felt very comfortable and everything was explained to me in detail. Sales manager Chris, sales rep George and finance manager Chris were all super easy to deal with and very knowledgeable. Highly recommend them!
Valet service has made it easy for me to do business with Tulley BMW. Service Manager Brian Bourassa has helped me keep get warranty coverage on service issues.
I had a great experience at Tulley BMW of Manchester this week. Nicole did a really good job showing me different options and took her time to explain everything to me and got me the best deal. I totally recommend her to everyone and definitely going back to her for my next car!
The Service Department here is great. Been there twice now for scheduled maintenance. Online scheduling, smiling faces, and Brian Bourassa was helpful as could be. While I waited, Nicole in Sales took the time to help me pick out my next BMW.
Brian B in service was excellent in explaining the service to be done on my car. Extremely professional and very detailed. His follow up was exceptional and he kept me informed throughout the entire service process. I am on my second BMW from Tulley in Manchester and their Service Department is outstanding to work with!
In November 2018 we bought a white BMW X5 d at BMW Tully in Manchester. It was an absolute pleasure to work with the BMW Tully Team. We worked with Dawn on the Sales site and with Christavo on the financing site, and both delivered on what was being said and or promised. The complete process was nothing but smooth and comfortable for us. We will go back and work with them again when we are ready for buying another car. Thanks Dawn and Team, what a complete pleasure you are to work with. Keep up the great work.
Received all the education I was missing from Brian Bourassa who made sure we had effective communication and that my needs were met concerning transportation while my vehicle was being serviced.
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