Customer Testimonials

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DealerRater May 1, 2024

Great experience with Eddie from Tulley Manchester. Very knowledgeable, no pressure. If in the market for a new car would highly recommend reaching out to Eddie.

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DealerRater Jan 31, 2024

Best car buying experience we've had in years. No pressure, no hype, just good information. The professionalism of the staff made it a quick process, and--fun! Thank you Chris O, David, Dawn, Kaitlyn, and especially Joel for the patient tutorial on a busy day!

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DealerRater Sep 21, 2023

Mercedes owner for the last three years and it was time to get back into the make I love, BMW! Stopped in and was greeted by an amazing salesman, Devin Desforges! Devin was extremely knowledgeable of not only BMW as a whole but the specific vehicle I was interested in as well. He took his time with me and absolutely zero pressure. I’m an in love with the car!! Thank you Devin!!!

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DealerRater Aug 16, 2023

My 2011 335i with 107,000+ miles had seen better days and it was time for another used certified. Went to Tulley Manchester, but wasn't liking anything they had on the lot, and that's when my Salesperson, Tyler Belanger, went into overdrive. I gave Tyler my likes/dislikes and he located the perfect car in a matter of days! A Beautiful, low mileage, Mineral Grey Metallic M340i. Tyler (Dawn and Chris) were a pleasure to work with and I had my car within a matter of days. Tyler took extra time to help me setup the Nav, Comm, Media, Heads-up ...

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DealerRater Aug 6, 2023

Great price, no pressure. Would be happy to do business with them again. Shame they aren't closer to me!

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DealerRater Dec 19, 2022

If you are going to this BMW do yourself a favor and schedule an appointment with Daniel Jarosh! He is the best! Made our process easy and made sure we felt identified with the 2019 X1! If you are looking for transparency, TULLEY is the place and Daniel is the guy!!

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DealerRater Nov 12, 2022

Our salesperson Jeremy was very kind and competent. He made sure we knew what other vehicles were available when the first one we test drove was too large for me, and tried to find the right car for us and sent us to the other Tulley dealership in Nashua where they had a vehicle that he thought might be a better fit. Really advocated for our best experience, not just him selling us a car. He wanted us to have the right car.

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DealerRater Oct 24, 2022

The BMW Salesperson,Daniel Jarosh, was great in getting me into a 2019 540XI. My 2013 535XI died and I needed a replacement car ASAP. We met via phone initially. He asked my likes and dislikes and was able to bring the 540XI from Nashu. Loved the car. Everything and more. I bought it. Very professional. Great guy and dealership

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DealerRater May 3, 2022

New i4 ordered & received in 4 months-super quick. Great finance rate, genius, sales & finance explained everything clearly. Five star dealer indeed. Makes 8th car purchased from Tulley which says a lot!

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DealerRater Jan 8, 2022

My husband and I were very impressed with the attention to our interests and the relaxed common curtesy that we received from Kathy Rand. After looking around online for days, we feel that we found a very good deal and a great car at Tulley of Manchester.

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DealerRater Dec 3, 2021

Recently bought a BMW from Jeremy Caron and from start to finish he was easy to work with didn’t feel undo pressure. I felt he advocated for me to get a good trade in value for my car. The young man Who went over all the options was very helpful and patient and told me not to hesitate to call with questions. I drove my new BMW home the same day of purchase. Thanks Jeremy !

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DealerRater Nov 10, 2021

Excellent service and the people there are great. Jeremy was wonderful and made sure I was happy with every step of the process. Highly recommend and would purchase from them again for sure.

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DealerRater Oct 19, 2021

Bought a BMW recently from Jeremey Caron. It was the best experience I have ever had purchasing a car. He was pleasant, very knowledgeable , professional and so easy to work with. I would highly recommend Jeremey and his team. Terrific customer service.

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DealerRater Sep 25, 2021

Just purchased a certified car and all of the folks at Tulley BMW Manchester were great to work with. Kathy R in sales is very professional and was able to find the exact car I was looking for. Ben is awesome, he got the tech configured and went over all of the features. Highly recommend.

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DealerRater Sep 19, 2021

Great service in all departments and great location! We just purchased our third car from here. That definitely says something!

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DealerRater Aug 30, 2021

Kathy R. (Tulley Manchester, NH) in sales, was warm, personable, and kind. She was able to accommodate my rush to get a car and did it with a smile. I highly recommend her services. Thank you Kathy!

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DealerRater Mar 26, 2021

Coby was a pleasure to work with. He took the time to show us all the features of the car, no pressure shopping and allowed us to take our time deciding which car to purchase. We are very happy with our experience at this dealership.

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DealerRater Mar 19, 2021

I was in market for a great certified pre owned luxury vehicle for my wife. I settled on Tulley BMW Manchester due to the inventory, commitment to the customer but most importantly the sales person ( Kathy) was honest and helpful with all my buying and vehicle questions. I would recommend Kathy for sure. I am very happy with the product and price. Don't waste your time going to Massachusetts, Kathy will help you and Tully has and will get what you need. Chris and Maureen Happy BMW 530 Owners

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DealerRater Mar 4, 2021

I called Tulley of Manchester to make an appointment for a recall repair on my sons car today, I left a message and I was called back within 10 minutes by Eli. He made setting up my appointment so EASY. He was very helpfull. Thank you Eli for all your help.

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DealerRater Jan 17, 2021

A gold standard sales environment! Past experiences have made me wary of dealerships in general. I am simply stunned at our experience with Tully Manchester. Salesperson Kathy, Manager Dawn, Finance Officer Will, CSA Jesse and Technical Advisor Ben are all top notch people and were a pleasure to deal with. My wife and I arrived to look at a specific Certified Pre-owned. First the car was ready to go and we were allowed a long test drive right away. Then it was time to talk price and trade, they listened to what we wanted and negotiated without any pressure. I ...

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DealerRater Dec 28, 2020

I purchased a BMW 3 series , Turbo. I love this vehicle, LOVE it. I arrived at Tully Manchester with a mindset of a x1 series. After the Salesman DAN and Manager, Dawn listened to what I needed in a vehicle ....they pleasantly suggested the 3 Series. Wow, no pressure sales. They listened and provided options! Spoke with two customers in the show room about their experiences. The reply was positive and from repeat customers. Sales Manager, General Manager, Finance Manager.....even the Recon young man were all professional and helpful! I’m definitely going to be a repeat customer! Brenda P.

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DealerRater Dec 21, 2020

My experience purchasing a 2020 X5 from Tulley BMW of Manchester was fantastic! Dan and the team were able to find numerous vehicles that fit my needs. They were always professional and responsive to my questions and even brought vehicles from the Nashua location for me to test drive. All in all a great experience and I would be happy to be a repeat customer.

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DealerRater Nov 22, 2020

Purchasing a car at Tulley’s of Manchester has been a great experience. Dan Cody was attentive, knowledgeable And overall a pleasure to work with, especially given my circumstances where I had just bought a car seven months prior been involved in an accident with a total loss and was in need of a new vehicle. What I appreciate about dan so much is he does a great job of balancing between being available but not pushy and that’s the kind of sales person I want and appreciate. The product really sells itself it’s a quality vehicle but ...

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DealerRater Aug 18, 2020

Tulley provided professional and trustworthy service. They were helpful and they worked to make the process easy. I purchased a used car and it has worked out well.

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DealerRater Aug 4, 2020

I recently had THE BEST experience buying my 2017 BMW twin turbo M3 😍 Dan was amazing!!!! Totally recommend going here!!! Easy, quick, great customer service !!!!

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DealerRater Jul 28, 2020

I recently had the best auto buying experience of my life at Tulley BMW. Approximately 2 weeks after my purchase my tire pressure light kept informing me I needed air. It was another 2 weeks before I could address the issue.. The service department at Tulley BMW was incredible. They not only made me whole, but they also made me feel great about it. Thank You so much for the fantastic service.

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DealerRater Jul 16, 2020

Quite honestly my wife and I have always dreaded going to a dealership to buy a car but we recently went to Tulley BMW of Manchester and had a pleasurable experience. Dan Cody sold us our first BMW and so far we are very happy with it. Dan was very easy to deal with. He was considerate, straight forward and very knowledgeable. We would highly recommend Dan and Tulley BMW to everyone.

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DealerRater Oct 25, 2019

I had a wonderful experience at Tulley BMW in Manchester. I worked with Jeremy Caron who was very personable and answered all of my questions. I ended up with the perfect car for me and my family. The dealership as a whole has a very friendly and helpful staff.

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DealerRater Mar 11, 2019

I had the greatest experience at Tulley BMW of Manchester and that is due largely in part to Client Advisor, Nicole Nason. We began communicating by email. I had specific requirements, both financially and aesthetically that I wanted met before buying another car. Nicole never tried to steer me away from what I looking for in a deal. On the contrary, she exceeded my expectations in both areas, and as a result, I bought a beautiful, sparkly blue BMW. She is professional, business saavy and listens to your requests. She fulfilled every one of them with such integrity. I highly ...

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DealerRater Feb 11, 2019

My husband and son and I went to Tulleys BMW in Manchester, NH on Sunday 2-10-19 after finding a car that I was interested in online. From the moment we walked and we were greeted by Bryce and we told him why we were there wanted to try the car out he got the keys pulled the car out front and had us climb and take it for a spin. Then we came back and was greeted by Bryce,Dawn and Dan. Dan was out sales guy he was very nice and so easy to deal with. As was ...

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DealerRater Nov 17, 2018

If you’re looking to be treated like as if you’re family, look no further than Dawn Jellow at Tulley. TEN STAR RATING. Seriously!!!

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DealerRater Jul 29, 2017

We just purchased our 3rd BMW from Tully Manchester. The quality of the sales and service people keep us coming back. Dawn is absolutely amazing as are Chris, Ryan and team, simply the best! Very Knowledgeable, thorough, professional and relentlessly concerned with ensuring that you find the right car and continue to exceed every expectation including the entire purchasing process. This is the team and dealership to buy a BMW from if you are in the market. 5 stars

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DealerRater May 26, 2017

Vehicle was thoroughly gone through in service center. I was invited out to shop to go over the vehicle on the lift and shown what repairs where recommended and why by the technician. Very helpful.

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DealerRater Sep 28, 2015

I have only had my BMW for a year. I had purchased my pre-owned (not certified) 3 series from a non BMW dealer with only 29k and have had NOTHING but problems.. I also purchased and extended warranty that had not covered the work needed to be done. THANKFULLY, Todd from Manchester BMW was a SAVIOR! He went above and beyond in my opinion to take very good care of me even though I had never taken it to his dealership for work and I did not purchase it there. It was just out of original warranty and they covered most ...

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DealerRater Sep 18, 2015

Since I have purchased my 2011 BMW in February from Dawn Jellow. I have had nothing but great service for anything I needed. I brought my car in a couple weeks ago to fix a cup holder and everything including getting the rental was painless at Tulley. Matt Trembely took great care of us, keeping us in the loop on what to expect. I strongly recommend Tulley BMW of Manchester!

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DealerRater Aug 27, 2015

I was driving from VT home to RI on Saturday, August 22nd when I had a low tire pressure problem. Thanks to run flat tires I was able to limp to the nearest dealership. However, Tulley BMW Service department in Manchester, NH was about to close at 1pm on a Saturday. I called and spoke with Todd Seeley in service. He agreed to stay late and also keep a service tech available to try to help me. Todd is the very best example of "can do" customer service I have run into in a long time. BTW, they ...

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DealerRater Jun 25, 2015

Dealership was very courteous and generous with their time. Great experience in buying a car. Dawn Jellow is a very experienced sales person. She is well versed in knowing all about a BMW.

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DealerRater Dec 4, 2013

Traded my wife's BMW 535xi for a BMW x5 and she is very happy. Sale and negotiation were very professional. Also have my other BMW serviced here and service team is excellent.

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DealerRater Nov 12, 2013

Every member of the Tulley team exceeded my expectations from sales, finance, as well as service. This dealership truly felt like a family owned business and took pride in their vehicles. Upon our arrival to the facility, we had absolutely no intention of purchasing a vehicle. I could understand why BMW's sell themselves, I LOVE my coupe. Although the dealership had a wide variety of cars to select, it was the staff that made this sale. There was a true sense of caring that my expectations were met. Our salesperson contacted me on several occasions to see if I ...

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DealerRater Oct 1, 2013

Dawn Jello, a sales representative with the Tulley BMW Certified Pre Owned Division, was extremely friendly, efficient, and receptive to me the minute I met her. She was not a typical high pressure sales person! Dawn gave me a tour of the entire facility, and made me feel like I was part of the family even before I had officially purchased my X3. I look forward to being a regular customer of Tulley BMW of Manchester for a long time to come. Charles R. Woodbury

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DealerRater Sep 5, 2013

We've purchased a few cars from Tulley over the years and they remain consistent every time. There service, follow up and responsive time in accommodating customers is impeccable. We worked with Dawn Jellow this time, she was thorough, friendly, responsive and educated us on everything along the way. I would recommend the dealership and the staff to anyone looking to be taken care of in a fair and professional way !

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DealerRater Aug 29, 2013

The service was good, quick & thorough, salesperson appears sincere, not just to get a quick sale. The price was decent , process was smooth. We look forward to enjoy our pre-owned BMW. I would highly recommend Tulley BMW to our friends.

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DealerRater Aug 22, 2013

Gina Whitney was very informative and took the time to show me all of the dashboard of my car. My previous car ( 2006 BMW)consultant went through very quickly. Gina being a Woman as I am understands looking through my eyes. When I told her how I could not get the car phone voice command to work she spent allot of time to try to get mine to work (which it did not) and even sent me an Email w/a video attached on how to set it up. She really went the extra mile to make my experience a Positive ...

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DealerRater Jul 26, 2013

I had a great experience. They made the purchase of a car quick and painless. They answered all the questions I had and washed the car and had it ready to go when I went to pick it up.

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DealerRater Jun 2, 2013

John Steele and Nick Poriello are terrific representatives of the Tulley Company. John answered, without hesitation, all of our questions, clearly knowing his material through and through. A deal was struck quickly and with none of the silly "haggling" that frequently occurs when purchasing a car. Nick handled all the paperwork in a friendly and professional way. We would definitely recommend John and Nick to anyone looking for a car.

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DealerRater Jan 21, 2012

I was helping my son find a car and we were looking for an older bmw(2001-2003). I had been looking on all of the websites and had been to a dozen dealerships and to more private sales than I can count. I happen to be driving by Tulley and noticed a car on their lot that fit our criteria. The car was a 2003 and it was spotless. They were able to show me the entire service history of the vehicle. The process went so great I ended up looking at a newed car for myself. By the time we ...

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DealerRater Jan 13, 2012

My first visit to the new Tulley BMW service center in Manchester was excellent. My car had a brake booster hose that was faulty which BMW recalled. Jay at Tulley explained exactly what the issue was and what would be done to resolve it. His communication was prompt, courteous and very professional. Had made a bad situation great. I am very pleased.

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DealerRater Jan 11, 2012

We had a great buying experience. We got a great product for a great price, exactly what we wanted without the hassle. The customer service was impeccable. We will recommend our family and friends. Thank you!

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DealerRater Jan 6, 2012

We stopped in just to look and ended up driving a car home for the night. We loved it so much that we bought it the next day. Dawn was very friendly and told us she was fairly new there but she would find out the answers to our questions and she did. The whole experience was great and we love the car.

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DealerRater Dec 23, 2011

Really easy to work with and a great selection of vehicles. They really do know a lot about BMW and made me want to learn more.

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DealerRater Dec 21, 2011

Great experience and service. nice waiting area with snacks, coffee, and other drinks. They worked with the numbers on my trade to get me in the car I wanted.

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DealerRater Nov 29, 2011

Tulley just opened their new location in Manchester and I have been using their location in Nashua for many years. Their service is outstanding (as it is/has been in the Nashua location) and I highly recommend them for service or sales. Their work is great and the service department will do anything they can to accommodate requests/time/date. Jay (GM), Bryan (Shop Foreman) and David (sales manager) are great to work with and will go out of their way to satisfy customer requests. The service department is always helpful and will take time to explain any problems found. ...

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